Introduction
At Licensehub.net, we don’t have any refund options. However, if our Licenses/Services don’t work properly, you can request a refund. We will try to resolve the issue. If we fail, we will process the refund. The refund can be processed in two ways: if the refund is issued by the original source, it will be subject to gateway fee deduction; alternatively, you can choose to apply the full refund amount to a future purchase.
Eligibility for Refund
- If our Licenses/Services do not work properly and we are unable to resolve the issue, you can request a refund.
- Refund requests must be made within 7 days of the purchase date.
- Refunds will not be issued for services that are functioning as intended and are not subject to technical issues caused by our platform.
Refund Process
- Contact our support team at support@licensehub.net to request a refund. Please include your order number and a detailed explanation of the issue.
- Our support team will investigate the issue and attempt to resolve it. If we are unable to resolve the issue, we will proceed with the refund.
- Refunds will be credited within 7 business days from the approval date.
Refund Methods
Refunds will be processed using the original payment method. If the refund is issued by the original source, it is subject to gateway fee deduction. If you prefer the full amount to be refunded, you can choose to apply the refund amount to a future purchase.
Exceptions
Refunds will not be issued under the following circumstances:
- Services are functioning as intended and are not subject to technical issues caused by our platform.
- Refund requests made after 7 days of the purchase date.
- Misuse or fraudulent use of our services.
Contact Information
If you have any questions about our refund policy, please contact us at support@licensehub.net.